Quicktender Update - 27 Feb 2008

Hi Bob, thanks for the heads up on this!! I had to send my personal information in a few months ago. They froze my account but opened it back up the next day after I sent my information in to them.

yeah, thanks for the heads up.
im expecting some funds.

Hi Crushers, I just found my letter from QT back in November when I had to do this with my account.

I scanned the documents they wanted and emailed them back and my account was unlocked the next day.

If you are expecting funds you might want to go ahead and send them the documentation now, prior to receiving their letter. (it may save a day or two )

Here's a copy of the letter I received:

You have recently requested a withdrawal from your QuickTender account. In accordance with our internal rules and policies, as well as anti-money laundering procedures, we need to confirm that the QuickTender Holder is the holder of the credit card and the true beneficiary of the funds. So that we can confirm this information, we would like you to send us:

· A copy of the front and back of your credit card/cards that you have used to fund your account,

· A copy of the bank statement that corresponds with the withdrawal request (displaying your name, address, bank details and dated within the last three months) to identity@QuickTender.com . Please note we do not accept on line screenshots.

We also need you to send one item from the list below:

· A copy of your passport (the page displaying your photograph, date of birth and full passport number),

· A copy of your national identity card displaying your photograph and full identity card number,

· A copy of your photocard driving licence displaying your photograph, full driving licence number, date of birth and address.

In order to make sure that we can deal with your account as quickly as possible please make sure that the documents you send us, including any photographic i.d., are clear and legible. If they are not this could cause a delay whilst we ask you to re-submit clearer copies.

Please note that any information you provide us will not be shared with any third parties other than in accordance with our Terms of Use (See QuickTender Privacy Policy).

If you have any difficulties providing copies of the documentation referred to above, or if you have any questions, please contact our Security Team who will be pleased to assist you.

If we contact you or you contact us by telephone, please note that QuickTender staff will never ask you for your password.

Once we have received your documents and been able to confirm the information, you will receive an email confirming that your withdrawal request has been processed and you will be able to have access to your funds between 2-5 business days.

Thank you for your patience and co-operation.

Best regards,

QuickTender Security
security@QuickTender.com

hi oc , im having problemwith drivers lic. # when i put my #s in and i put the expire date it it comes back the expired date is wrong, and wiyh the recenty ban. on my state , im losing hope. it shure dont look like its getting overturned its getting worst. gl to all gamblers that live in decent states. im going to start sending emails out a lot to reps i n my state, ty josie46

Hi Josie, what I did is scan a copy of my drivers license and sent it to them. I have a file saved in my computer I keep updated just incase I'm lucky enough to do a withdrawal from a casino or like Quick Tender wanted the same information, where I've got a copy of my Driver's License, Utility Bill, Bank Statement and front and back of my Visa Card.

I don't know what to say about the mix up of numbers on your drivers license/expire date. This is a first time of hearing anything like that.

I wish you luck my friend!

Take Care!

Orangie

hi ty oc this is getting really bad casino s that iv played recently wont even let me in. i got a free 10 at lucky nugget and can't even log in, when i talk to live chat they said MO. is now a banned state,i guess the rest of them will follow, ty for your help, i appricate it much, ty josie46

After reading this post I emailed support at QuickTender asking them if I need to send them documents for ID and Credit Card. They told me that I didn't need to. I don't know if it's because I haven't withdrawn to my bank account yet or not. I think that maybe they will let anyone know whenever they need that kind of documantation. Josie, I am very sorry for your predicament. I hope soon this stupid ban on the USA is lifted.


Rob

hi ty rob, i just had trouble playing POC freebie they keep coming up with error message and contact support , i dont know if anyone else is getting message, would like to know what crushers in other banned states are playing ty josie46