Sometimes You Have To Switch Things Up

ok so i decided to download slotland software and upon registering i go to sign in and immediately my account suspended/closed...so i contact support they forward our online chat convo to billing department. i find that in order to deal with this situation im looking at it as maybe the "system" in all is actually protecting me...lol..sometime you got to switch things up.
heres our emails

amie

2014.04.02 00:37
Hello Visitor. How may I help you?

Visitor

00:37
hello jamie , i just registered and i guess my account has been suspended


not sure why or when...my email is

00:38

edited by sc



am i still connected?

00:39
Jamie

00:39
Let me check, please.

Visitor

00:39
thank you for your time..

Jamie

00:41
Your account is now suspended, but unfortunately, I cannot see the reason why, therefore I will forward this to our billing department for further investigation.



Dear Joy,

Thank you for your e-mail. It has been forwarded to our Billing Department for further assistance. They're usually able to respond within one business day. Thanks in advance for your patience and understanding.

Have a great day!

Sincerely,
Thomas
Customer Service

Hello Joy,

Thank you for your interest in Slotland.eu! Please be advised that the details you submitted did not pass the risk check evaluation guidelines set within our partners' security database. This is why your account was automatically suspended. Please accept our apologies for the inconvenience and thank you for your understanding in this matter.

Sincerely,
Christine Larson
Billing Department

my reply

well that is odd. due to i am currently a depositing player at numerous casinos. I also am a member of Casino-Crush. ok i will
gladly take my deposits elsewhere...and you thanked me for understanding in this matter..to be honest i dont understand..am rather preturbed.

joy anderson aka notLOL

Dear Joy,

I am truly sorry that the suspension of your account made you upset. The evaluation process works like this.

During registration, all submitted details including your IP address are automatically reviewed. Let me explain how it works. Once there is any negative record associated with one of the registered items, the registration is automatically blocked. There can be several reasons. Multiple account registration, bad credit rating, identity theft or unusual online activity, to name a few.

I hope that my explanation above has clarified your concerns. If you have any further questions, don't hesitate to contact me.

Sincerely,
Christine Larson
Billing Department

my reply

ok so basically your system is calling me corrupt...and up to no good. hmm... ok thank you for your time.. who wouldnt get upset being glitched...as corrupt.. no worries i will pass the word. good day.

Dear Joy,

Actually the system is not calling you corrupt or anything esle, it just detected some markers that led to suspension of the account.

Sincerely,
Christine Larson
Billing Department

my last reply to them.

yes the system has called my ability to having an account, and being a real player suspended...does this mean that things will be looked into and you will contact me with some exacts?? or you are just going to let the system just ace me out of being depositing player....to be honest knowing my luck, if i were to be a real player and won....im not confident that your "system" would allow me to be paid...maybe your system is actually keeping me safe.


just thought i would share this..thanks for letting me vent.

Unbelievable!

Hi,


Joy so very sorry hun..thanks for the heads up..I just wonder what was so suspicious as I've had this done to me from Bellerock..they never tell you exactly what it is ..

I guess a lot of us are corrupt..mwahahahaha

Try not to take it personally hun..

SC

I had that happen to me at Lincoln Casino.
Never heard of it from Slotland though.
So sorry

well this is their last reply which wasn't required.. though i figured i would share.. and as far as feel free to ask questions....they wont answer the one i already asked...lol.

this is just my experience with slotland...for all i know they could have a good rep..with other people though the system didn't like something about something to do with something...or some evaluation or ya know what i mean.. just sayin this wont happen to everyone..though is my experience.


Hello Joy,

No further investigation or evaluation is going to be taken at this point.

If you have any further questions please feel free to ask.

Sincerely,
Christine Larson
Billing Department

i agree sarah would be nice to know... though that name christine larson i wonder where she went to school...i know a christine larson...and well maybe we didn't get along well..just sayin..its a small world.

luckyirishgirl you have had good experiences with slotland?? ever cashed out with them?? just wondering. i would like to know some good about them other than my terrible experience...