I too am having problems. I made an initial deposit of $110. The draft was declined. MLW charged me an $80 chargeback. I used their echat to try to resolve the issue, and eventually had to call my bank. According to my bank they tried to draft the amt, but it was declined because they (MLW ala Diamond International) added "leading zeros" to my account number. I looked at my MLW account and saw I was given another chargeback (now $160). exhausted by MLW's echat, I eventually received a call from "Ed" at MLW who stated they would resubmit the draft with the new info, and rectify the chargebacks.
Yesterday I attempted to log in to find my MLW account was frozen. Echat was able to reinstate it, stating that they had a record of me asking to close it (which I never did). The chargebacks were removed, I'm glad to say.
The whole experience has had me loose sleep and really frustrated me. Their system seems shady to me as they lack a direct Customer Service phone number and inconsistent reporting. With the data problems they are having with me and others, it seems like a biz run by some high school programmers in their mom's basement. The draft problems have left me banned (until things are fixed at MLW) from the poker site I used it on. I have a positive balance, and cannot play there now. Hopefully the redraft will clear things up. Sorry for the rant... Just wanted to make people aware.