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liquidsoap

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PostPosted: Thu Aug 04, 2005 5:13 pm    Inetbet error
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Dear XXXXX

As you may already know, an error existed in our online gaming software that
prevented you from being paid properly on splits in Blackjack games while
playing on a Coupon Bonus. In conjunction with RealTime Gaming, our software
provider, we have established a program whereby affected players will receive
reimbursement for all instances of failures of the software to reward you
properly for your play.

In order to fully compensate you for the amounts that you should have been paid
on these splits, we have credited your casino account with $30.00.

We and RealTime Gaming sincerely regret that these errors in the software
occurred. If you have any questions, please do not hesitate to contact any of
our Customer Support personnel.

Regards,


Casino Manager


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mistressnic

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PostPosted: Thu Aug 04, 2005 8:28 pm    -
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wow - I need to check that one !! thanks for the post !!


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yosbree

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PostPosted: Fri Aug 05, 2005 4:26 am    -
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It shouldnt happen but at least they reimbursed you.


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notLOL

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PostPosted: Fri Aug 05, 2005 4:33 am    -
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weird??!!
like yosbree said

Quote:
It shouldnt happen but at least they reimbursed you.

thanks for the info


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yosbree

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PostPosted: Fri Aug 05, 2005 10:17 am    -
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apparently it was an error with the pay table not the actual game itself


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PostPosted: Sat Aug 06, 2005 5:50 am    -
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WEll I think it is pretty decent of Inetbet to even admit to it and then to compensate shows what a great casino they are...Smile

DrC


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liquidsoap

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PostPosted: Sat Aug 06, 2005 3:02 pm    -
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ep i totally agree, live chat said it was treated as a bonus, but no max cashout


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