Simon Says And This Is Vegas,promotions Denied

anyone had there coupon denied recently at thos casinos?was depositing in thos casinos last night and whn trying to claim the bonus and match cupons i was denied,so i mailed support at simon says,and asked why and this is the answer i got,im a lil baffled by there reply?i use Neteller and have put a lot of money in there


Dear xxxxxxxxxxxxx

Regarding your promotions.
Unfortunately, the casinos security system has flagged your account and you are not
eligible for promotions.
The casino reserves the right to deny promotions to anyone, without disclosing the
reason why as per the terms and conditions on the website.

You may still play for Fun or for Real without promotions.
Should the status change in the future you will be notified by email.

If you have any further questions, please don't hesitate to contact us again.

Sincerely,
Simon Says Customer Service