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Posted: Sat Jun 16, 2012 3:58 pm Review of Win Palace Casino - RTG
5/30/12
My review of Win Palace Casino by gjr1961
My review of Win Palace Casino by gjr1961
Win Palace Casino, powered with Real Time Gaming (RTG) software, is licensed through Curacao, in The Netherlands, Antilles. It is now owned and operated by Netad Management. Open to players worldwide, they offer generous bonuses both to new and existing players. The casino is available in 5 languages: English, Spanish, Italian, French and German; the games can be played in either United States Dollars (USD) or Euros. An option is available for the full version by downloading, or a somewhat limited version may be played online, in the Instant Play version.
The lobby with glistening brass, plush royal red carpet and velvet curtains, emit the essence of glamour, elegance and sophistication. The image is both intriguing and inviting. The casino delivers by presenting enjoyable excitement to all types of players.
Win Palace was launched in 2009. Although considered to be relatively new in the online gaming community, they have quickly become the favorite of many. This is, in part, due to the reputation they have earned as an establishment that will provide secure banking and practice fair gaming. Technical System Testing (TST) has granted the casino certification. Independent and impartial, TST is a quite experienced, internationally recognized game testing laboratory that has an impeccable reputation. Certification assures players that the games played are certain to be are certain to be random and fair.
Software
The Real Time Gaming (RTG) software company established in 1998, have had several years to research and develop online games that allow a player to experience all of the aspects of land based casinos. This way, the excitement, fun and thrills are never further away than a computer. Downloading the software is simple and quick. After that, players can choose from an enormous selection of games.
There are 3 and 5 reel slots with various numbers of paylines. Included with the multiple choices of themes, the slots also have many player options. Some of which are: control of the level of speed and sound, autoplay, which coin is preferred and the choice to stop reels at any time. The very popular Video Poker is also supplied in an astounding amount of variations. The table games, with incredibly realistic and smooth graphics, are also available. For example, the Blackjack tables have the ability to deal up to 7 hands a minute. Unique to RTG, is the mini-games; where another game can be played simultaneously at the top of the screen. Keeping players interested and entertained, new games are released on a regular basis.
Welcome Bonus
To welcome all new players, there are 5 different bonuses from which to choose in order to please everyone.
1. $1000 Welcome Bonus: 200% to $1000 on first 2 deposits. Coupon code: PALACEWELCOME
2. $3000 Slots Bonus: 300% to $3000 on 1st deposit to play slots. Coupon Code: WINSLOTS
3. High Roller Bonus: 200% to $2000 on 1st deposit over $750. Coupon Code: ULTIMATEWIN
4. Blackjack Bonus: 100% to$500on 1st deposit to play Blackjack. Coupon Code: WINBJ
5. Video Poker Bonus: 100% to $500 on 1st deposit to play Video Poker. Coupon Code: WINVP
*Additional information is available in the Promotions tab at Win Palace website for assistance in deciding what is the most appropriate for each new player.
Loyalty
To loyal players that earn a membership, an email invitation is sent to join the Win Palace VIP Club. As a member, some of the VIP treatment will consist of special bonuses, a personal casino manager always available, higher table limits and much more. Players who wish to be considered for membership can contact support by email.
Banking
The methods used to deposit funds in account are: Visa, MasterCard, PaySafe Card, ClickandBuy, Click2Pay, Neteller, Ukash, Union Pay, and Wire Transfer.
Before withdrawals can be processed the first time, the signed faxback form (available at website in Banking) and verification documents must be faxed or scanned and sent by email (faxback@winpalace.com). The first withdrawal will begin processing after the form and documents are approved. Then it, and all future transactions, will be processed within 5 - 10 working days.
The minimum withdrawal amount is $100. The methods that may be used are: Click2Pay, Neteller, Use My Wallet (Quicktender) or Wire Transfer (which may be courier check). The minimum amount is $100.
*Players should check to see which withdrawal methods are available for their area by checking in the Cashier section of the casino.
Customer Service
Available to all players, at all times, every day, is excellent customer service. They may be reached by telephone, email or Live Chat. I have contacted the casino through both email and Live Chat for questions regarding my account and assistance with a deposit. I was impressed with the quality of service that I received. Each time, the wait was short, then I was connected to a representative who was pleasant, professional, eager to please with the ability to do so.
My Experience at the Casino
I opened an account shortly after Win Palace was launched and have deposited and played there on several occasions. I use my Netspend prepaid Visa to deposit and the transactions go through quickly and smooth. I have found good look on a number of games. One of which was Boy Kings Treasure where I won over $400 on the Free Spin Feature (shown below), bringing my balance to nearly $600. Unfortunately, I pressed my luck and continued to play for quite a few hours, until my funds were depleted.
I would definitely recommend this casino to others. They have been established as being trustworthy by continuously providing secure deposits and consistent payouts. Their customer service is outstanding, should an issue arise. They also have exceptional Welcome Bonus choices with generous ongoing weekly bonuses available for all players.
Win Palace is CC VIP Enabled.
One thing that I would like to see is faster withdrawals with a lower minimum. It would also be nice if there were more banking options for players in the USA. I also think that there ought to be a loyalty program that is offered for all who play at the casino. I would also be pleased to see more tournaments with higher prizes.
**Casinos sometimes change their 1st Deposit Offer, therefore the 1st Deposit Offer in this review may NOT be currently available**
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