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Posted: Thu Mar 24, 2011 5:20 pm Review of 7 Sultans Casino Microgaming
Review of 7 Sultans Casino
by gjr1961
~The 7 Sultans website is blanketed with a rich opulent blue and backlit with a beautiful starry dessert night. This, along with the illustrations, helps to transport one's imagination to a majestic and mystical place and time. Here can be found magical flying carpets in the air and special lanterns where inside there is wating a genie to be released grant your greatest wishes, leading to the thought that this is the casino where wishes do come true.
~The word "sultan" is defined as ruler, making it a perfectly apt word to use when naming the casino. 7 Sultans was the first casino of the spectacular Fortune Lounge group of casinos. It was one of the first online casinos to be launched and has maintained to be one of the leaders in the gaming industry since July of 1999.
~Their website has a wealth of information available. Beginning with "How To Get Started" which gives direction on how to get started on both the flash and the download version. Additionally, one can find the "Fortune Lounge Promise" which outlines the specifics of what is done consistantly to guarantee security and fair play, so that their reputation will remain impeccable. Found in the blue section at the bottom, is a casino school. This makes available easy to follow instuctions and valuable tips for every type of game offered at the casino.
~With Microgaming software powering the casino there are more than 400 games to choose from, with new games added on a regular basis. Considered by some as the best, they have the largest progressive jackpots available and offer many tournaments to be enterd each day. There is a choice between a download or a flash (instant play) version. While both give magnificent play, the flash version has a limited amount of games.
~**Players are offered up to $1000 free in deposit bonuses.
1st deposit: 100 % free up to $200
2nd deposit: 25% up to $125
3rd deposit: 50 % up to $75
Then, monthly deposit bonus offered for the first 6 months the account is open, up to $600 total.
7 Sultans is also CC VIP Enabled.
~I opened my account at 7 Sultans a few years back when they offered a no deposit bonus. I liked what I found and have deposited many times. I deposited there with my Mastercard earlier this month and when I reurned to the casino, I noticed that I had been offered a deposit bonus. It is their policy with most ongoing promotions to "opt in" to the promotion prior to making a deposit. However, I sent them an email, requesting that they make an exception in this case. The bonus was in my account in less than an hour. I had several small wins, unfortunately not enough for a withdrawal. but enough to enjoy hours of playtime.
~Most of my experience with customer support has been through email (support@casinodesk.com). In all cases, I received friendly responses settling the issue at hand within minutes. there is also the a method to send emails directly from the casino or website. Additionally, they have Live Chat available 24/7/365 and telephone service. There are 23 different phone numbers to more easily provide service worldwide.
~ The casino is available in 7 different languages: English, Spanish, French, Greek, Italian, Portuguese, and Dutch. ~There are 10 different currencies to choose from: Dollars (USD), Pounds (GBP), Euros (EUR), Canadian Dollar (CAD), Australian Dollar (AUD), Swedish Kroner (SKK), Danish Kroner (DKK), Norwegian Kroner (NKK), New Zealand Dollar (NZD), and Swiss Francs (CHF).
~At the website, in Banking, there is a table which lists all of the deposit options, what currencies they are available in, and whether or not a withdrawal can be made through the same source.
~The deposit options are as follows:
-Credit cards (Visa, MasterCard, Postepay, and JCB),
-Debit cards (Visa, MasterCard, Solo, and Delta),
-Bank transfers (Direct Bank transfer, iDEAL, POLi, Sofort, Transferencia, Teleingreso, EPS, and Multibanco),
-Prepaid cards (PaysafeCard, Ukash, Ticket Premium, and Neosurf),
-Moneybookers (Visa, CartaSi, Diners Club, Giropay, iDeal, Nordea, POLi, Solo, and PostePay)
-Neteller, EntroPay, Click2Pay, EcoCard, ClickandBuy, Use My Bank, eCheck, EZIpay, InstaDebit and Sofurtubingweisung
~Withdrawals are held for 24 hours after request has been made, during which reverse withdrawals can be done. After that, the length of time varies with different types of providers. Most are in your account within 1-5 working days except checks which take from 14-21 days.
~The withdrawal methods available are:
-Visa (Debit or Credit Card),
-PostePay (Credit card or Moneybookers),
-Solo (Debit card or Moneybookers)
-Moneybookers (CartiSi, Diners Club, Giropay, iDeal, Nordea, POLi, Solo, and PostePay)
-Neteller, EntroPay, Click2Pay, EcoCard, ClickandBuy, EZIpay, InstaDebit, and Sofurtubingweisung
-Cheque
~Each player receives loyalty points every time they play. In addition, there is also a 4 tier level program. The level awarded is determined by the amount of play. Each time a new level is reached, loyalty points will be given sooner. 1000 points is equal to $1 in play credits. A mininum of 5000 points are needed before redemption can be made. Every player that opens a real money account will be given 2,500 points when their first deposit is made. All points given by a casino of the Fortune Lounge group may be combined when redeeming points.
~I would definitely recommend 7 Sultans to others. They use Microgaming, which give a great many of games with tremendous graphics. It's hard to imagine someone who wouldn't find something to enjoy there. They have more years of experience than almost all other casinos so they know how to treat their players right. Added to that, they are the casino that started the Fortune Lounge Group, one of the biggest group of online gaming on the internet, which have an excellent reputation of keeping high standards.
~At this time players from the USA are not allowed to open a new account. However, most players that have an existing account are able to play a downloded version of the casino, the flash (instant play) version is not available. This version has fewer games, does not usually get the newest games, and does not have tournaments, yet it remains an outstanding place spend time and money.
~The only improvements that I can think of is instant cash outs and the return of the full version to US players.
**Casinos sometimes change their 1st Deposit Offer, therefore the 1st deposit offer in this review may NOT be currently available.
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