~Platinum Play Casino was launched by the Fortune Lounge Group of casinos in 2004. Fortune Lounge have a reputation of integrity and maintain a high level of accountability. Each casino has earned an eCogra seal of approval. eCogra is independent and will only award their seal to casinos that have proven to be honest, fair, and responsible. They are one of the oldest and largest group of gaming sites and have maintained an exceptional reputation.
~Platinum is a rare, strong, and highly valued precious metal often used as a setting for jewels and gemstones. Platinum Play follows suit as a solid and lasting setting in the form of a casino, with the players being the gems and the jewels.
~Their website is not covered with animation, bright colors, or fancy writing. A large percentage of this site is black and white with a splash of red thrown in; it is all about information. The answers to questions that players don't even know they have are offered here. It is well organized, making finding an answer quite simple.
~The software that powers this casino is Microgaming. With this, a wide variety, along with superb graphics are included; practically guaranteeing an entertaining gaming experience. There are over 400 games at this time, with new games being introduced on a regular basis. Some of the slot games have progressive jackpots, which have reached higher amounts than any other brand of online casino. Also available are slot tournaments, some freerolls, to add to the excitement.
~In addition to the download version, there is also a flash (instant play) version of the casino. This version has fewer games and there are not any tournaments. However, it is a quick and easy way to check out the casino and some of the games.
~When a new account is opened, there is a "Free Play" bonus available. If chosen, $1,500 worth of funds are placed in the account. After the "Start Free Play" is clicked, the funds may be used for 24 hours. After which, winnings (up to $100) over the amount of the initial amount, will be rewarded. In order to withdraw these winnings a deposit of at least $20 is required.
**~The first deposit bonus offered is 100% match, up to $200. There is a 30x playthrough on this bonus.** If a player would rather not have the bonus, then simply contact customer service before a deposit is made.
~I first opened an account there a few years ago. I started with the flash casino to see if I would like it and it didn't take me very long to figure out that I did. I have regularly made deposits ranging from $20 to $50. I haven't hit a big jackpot but I have made a few withdrawals. In other cases, I almost always win enough to enjoy some play time. The last time I played there, I won on the free spins bonus and was able to withdraw $600. This was on a .75 bet. (see screenshot below)
~I have contacted support on a few occasions and have always received a quick and friendly response delivered in a professional manner. They have 24/7 support available by email, Live Chat, or by telephone. They have 24 different numbers in order to be able to easier assist world wide.
~ The casino is available in 7 different languages: English, Spanish, French, Greek, Italian, Portuguese, and Dutch.
~There are 11 different currencies to choose from: Dollars (USD), Pounds (GBP), Euros (EUR), Canadian Dollar (CAD), Australian Dollar (AUD), argentinian Nuevo Peso, Swedish Kroner (SKK), Danish Kroner (DKK), Norwegian Kroner (NKK), New Zealand Dollar (NZD), and Swiss Francs (CHF).
~The banking at Platinum Play has been awarded with the Entrust seal of approval, with 128bit encrypting technology, making each transaction safe.
~The deposit options are as follows:
Credit cards (Visa, MasterCard, Postepay, and JCB),
Debit cards (Visa, MasterCard, Solo, and Delta),
Bank transfers (Direct Bank transfer, iDEAL, POLi, Sofort, Transferencia, Teleingreso, EPS, and Multibanco),
Prepaid cards (Ticket Premium, PaysafeCard, Ukash, Ticket Premium, and Neosurf),
Moneybookers (Visa, CartaSi, Diners Club, Giropay, iDeal, Nordea, POLi, Solo, and PostePay)
Web Wallets (Neteller, EntroPay, Click2Pay, EcoCard, ClickandBuy, Use My Funds, eCheck, EZIpay, InstaDebit and Sofurtubingweisung)
~Withdrawals are held for 24 hours after request has been made, during which reverse withdrawals can be done. After that, the length of time varies with different types of providers. Most
are in your account within 1-5 working days except checks which take from 14-21 days.
~The withdrawal methods are as follows:
Visa (Debit or Credit Card),
PostePay (Credit card or Moneybookers),
Solo (Debit card or Moneybookers)
Moneybookers (CartiSi, Diners Club, Giropay, iDeal, Nordea, POLi, Solo, and PostePay)
Web Wallets (Neteller, EntroPay, Click2Pay, EcoCard, ClickandBuy, EZIpay, InstaDebit, and Sofurtubingweisung) Cheque (bank draft)
~A chart listing all payment options and which currencies they are available in is located at the website. If further questions arise, contact customer service.
~Each player receives points every time they play. In addition, there is also a 4 tier level program. The level awarded is determined by the amount of play. Each time a new level is reached, loyalty points will be given sooner. 1000 points is equal to $1 in play credits. A minimum of 5000 points are needed before redemption can be made. Every player that opens a real money account will be given 2,500 points when their first deposit is made. All points given by a casino of the Fortune Lounge group may be combined when redeeming points.
~I would recommend this casino to others. I have enjoyed many hours of gaming here with some withdrawals, which went through without any problems. They have outstanding customer service, which I think says a lot about the casino. Also, as a regular player, I receive bonuses and information on all onging promotions. They have been around for years with an excellent reputation.
The United States are prohibited to play here and I hope one day that will change. I would also like to see instant payouts or at least have the ability to make my withdrawal funds unavailable for reverse withdrawal.
~Platinum Play is Casino Crush VIP enabled.
**Disclaimer: casinos sometimes change their 1st deposit offer, therefore, the 1st deposit offer in this review may NOT be currently available**