Penny Crusher
Joined: 23 Jan 2009
Posts: 2
Location: TOMBSTONE AZ
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Posted: Sat Jan 24, 2009 12:40 am RIVAL CASINOS
I have deposited at 3 rival casinos and i was just locked out of all rival casinos even the new one i emailed them and i have recived no reply from any of them. is anyone else having the same problem? 
Site Admin
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Joined: 29 Nov 2003
Posts: 8153
Location: UK
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Posted: Sat Jan 24, 2009 12:43 am -
Hi there,
Please allow up to 48 hours * for a reply on your emails as I suspect with the new Rival casino arriving that perhaps the same is happening to others and I suspect Customer Support are being inundated with support emails 
* Please also bear in mind it's the weekend so whilst Customer Support is always around - there might be slightly less for some casinos than others - so I would suggest waiting until Monday for a reply
OR - if they have Live Chat, you can try that - and as always (for others reading this) - please remember to be polite, patient and courteous as you would like to be treated whilst using the Live Support - they can't always give you instant answers but if they can they will.
Thanks
Geno/CC
Penny Crusher
Joined: 23 Jan 2009
Posts: 2
Location: TOMBSTONE AZ
2000
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Posted: Sat Jan 24, 2009 12:50 am -
i emailed them when the first lockout happened on monday and went to live help they said to email the casino they would not tell me why i was locked out so i emailed and asked why i was locked out on mon tues wed thur but still no reply
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