Check Ruby Royal - 10 Oct 2009

I found a free $11 in my Ruby Royal Casino acct so its worth a look no email either.

Good Luck

Thank you for the heads up
Here's our banner

Found $11 Thanks again

Thanks msfilly! I wasn't even going to bother, but I did check. To my surprise, it was there!!

I checked my account and it was there too, but I went ahead and deposited and lost all my money in bout 15 min. I then went back to cashier to claim my free $11.00 and it was gone. I contacted live support, waited about 25 min. they kept sayig they were busy, NP i thought, kept waiting, finally I told them what happened and was on there an hour and 15 min total. supervisor came on and everything, 1st they said $11.00 free promo had expired, 2nd thing they said, that was the $11.00 sign up bonus and I had already claimed it a week earlier, 3rd thing they said, was that it was never there in the 1st place and thought I was lying about it. There was also an offer of 400% deposit promo on lobby page when I logged on, I clicked on it and it took me to cashier and the only promos there were 200% deposit promo and the $11.00 freebie (they say was never there---WHATEVER) I wish I would of NEVER deposited there and played at another Rival casino. I am glad to see that other people did get it and I'm crazy and seeing things!!!
I do not think I will ever deposit there again!!!
GL to all
sincerely,
tobad

All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 19seconds. An operator will be with you shortly.

You are now chatting with 'Ray'

watchmego: hello, i would like for u to go to this web

watchmego: address

Ray: Welcome to casino Live Chat. How may I help you?

watchmego: please

watchmego: https://www.casino-crush.com/bb2/check-ruby-royal-vt35393.html

watchmego: i talked to live chat earlier

watchmego: i told them i had a 200% promo offer in cashier and a free $11.00

watchmego: i went ahead and deposited and claimed the 200%

watchmego: then lost all my deposited money in a matter of 15 min

watchmego: i went back to cashier to claim my free $11.00 and it was not there

watchmego: if u go to that web address u will c other people got the free 11.00 too

watchmego: it was not the sign up bonus freebie

watchmego: it was a totally differnt 11.00 free

watchmego: all i wanted was my 11.00 free back in my promo page so i can claim it

watchmego: i dont no why it wasn't there after i deposited?

watchmego: i guess they thought well she deposited so she doesn't need the freebie,

watchmego: if i had known i was going to have to go through all this i would not have deposited there in first place

watchmego: if u scroll down to bottom of that page u will c me my user name is tobad on the casino-crush forum

watchmego: i told everyone there what had happened and also put it on the banter and bitchin page they have in forum

watchmego: R U STILL THERE OR DID I SCARE U OFF LOL

Ray: I was busy reading your stuff.

Ray: Is there anything else I can help you with?

watchmego: sorry to bombard u

watchmego: i would like my free 11.00 back on my promo page please

watchmego: did u go to the web site i typed in

Ray: Sure.

watchmego: seriously

Ray: So I am asking. Is there anything else I can assist you with?

Ray: As this issue was already something from the past.

watchmego: can i please get my 11.00 freebie back on my promo page so i can paly it

watchmego: i told u i wasn't lying earlier

Ray: My supervisors explained to you everything already.

watchmego: just an hour ago

watchmego: i want to talk to them again

watchmego: no they didn't, cuz none it made any sense

watchmego: i wasn't lying

watchmego: it was there

watchmego: from the past is an hour ago

Ray: So, basically you came in chat now to inform support what you wrote on your forum and to beg for the free 11 you already played, again?

watchmego: i never got to play it

watchmego: the promo disappeared when i went back to cashier to claim it

watchmego: after i had made a deposit

watchmego: am i not explaining it right

Ray: You claimed a bonus, played the bonus and forgot you played it?

watchmego: the only thing i claimed was the 200% deposit bonus

watchmego: I then went back to claim the $11.00 freebie and it was gone

Ray: Then some one else living with you used your account and claimed the bonus.

watchmego: I did not GET TO CLAIM THE $11.00 FREEBIE CUZ IT HAD DISAPPEARED FROM MY CASHIER PROMO PAGE

watchmego: I was only in the casino a totloa of 15 to 20 min

watchmego: there is NO ONE HERE

watchmego: but me

watchmego: ??????

watchmego: r u there

Ray: Please note that first of all, we do not work under intimidation.

watchmego: what r u talking about

watchmego: i am not trying to intimidate u

Ray: So, going and lie on the forum and come back in chat begging for a free 11 you already received, it does not work like that.

watchmego: i am trying to show u that there was an $11.00 freebie in my account

watchmego: I did not receive it. I AM NOT LYING on the forum!

watchmego: or in here either

watchmego: Ray the only person who is lying is you!! I have pulled up my casino account copied it and it clearly shows I did not get the $11.00 freebie that was in my account promo page when deposited it.

watchmego: and it magically disappeared after i had made a deposit

Ray: the free 11 was claimed on 2009-08-15 at 16:41:05.

watchmego: it's called print screen

Ray: You played the games: Ocean Treasure till you had 0.01 cent in your playable balance at 16:56:29. You wagered the last cent on the game Big Cash Win, completing the promotion.

Ray: After that you claimed the promotion and made your deposit activating the match bonus and you started off playing the game Fixer Upper

Ray: Hide Details.

watchmego: handy little tool

watchmego: ray I did not play ocean treasure today

watchmego: I only played fixer upper and then big cash win

watchmego: check out the dates

Ray: All that happened and it seems like you forgot what you did, you forgot what you played. You came in chat complaining about something that did not happen, you were correctly attended by an agent followed by a supervisor. On top of that you went lying on your forum on the manner you have been assisted here.

watchmego: LOOK AT THE DATES

Ray: Now you come again in chat, providing a link stating that you went and write something on forum.

watchmego: OMG I can't even believe this is actually happening!!!!!!!

Ray: What happened with the dates?

Ray: You mean that your deposit was on the 17th?

watchmego: to show you that there was other people who got the $11.00 frrebie in their accts. too

Ray: Correct.

Ray: You did not play ocean treasure today.

Ray: I said you played on the free 11 claimed on the 15th.

Ray: You wagered it out on the same day.

Ray: you completed that bonus on the same day you claimed it.

Ray: Playing Ocean Treasure

watchmego: I do not understand why it's so hard to get an honest answer here. All I want to know is where in the HECK did the $11.00 that was on my promo page go to after I made my deposit

watchmego: tonight

watchmego: on oct.17,2009

watchmego: it just disappeared and was no longer there

watchmego: it was there right B4 i made my depsoit

watchmego: so i would think it would STILL be there after my deposit

Ray: If it was there indeed, it should not be there. Because you received the free bonus already. And the free sign up bonus is a 1 time only offer. that's it.

watchmego: since it was not claimed

watchmego: THIS IS NOT A SIGN UP BONUS OFFER. THAT WAS THE WHOLE POINT IN ME GIVING YOU THE WEB ADDRESS

watchmego: srry caps

Ray: Ok then. I thought you were screaming at me.

watchmego: hey Ray you have a wonderful day, sorry you couldnt give me a logical explaintion of where the $11.00 freebie went, if anything you have shown the true colors of this casino!

Ray: Please hold.

Ray: I'm not done here.

watchmego: Im done wasting my time

Ray: You are trying to say that you were supposed to get a free 11 offered by the site you registered trough, correct?

Ray: I'm trying to explain to you what you are inquiring about.

watchmego: no thats not what im saying at all

Ray: As you went already and give the casino a "bad name" on forum.

watchmego: I do not no how to put it any more clearly then i have

watchmego: you have a great day!!

Ray: The free 11 is a bonus offered by the casino.

Ray: Not by casino crush.

watchmego: yeah i no that

watchmego: yeah i no that too

watchmego: dont no where ur going with this but i'm done

Ray: And that free 11, you received that already. What part of that you do not understand?

watchmego: have a great day

Ray: Ok then. I'm watching you go.

omg!!!!!that guy needs fired!ss 2 hear u went through that