Problems With Microgaming 17 Jun 2010

Glockenfee

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Posted: Thu Jun 17, 2010 8:34 pm Problems with Microgaming

Hello , did anyone has also problems with Microgaming-Casinos?
Since today i can't have a look at my loyality-points, can't see promotions, news - nothing! At all Casinos. Is there something wrong with my PC or are there problems with Microgaming? Also the tournaments - gone, absolutely nothing. Only the normal games i can play.
And i am not from USA, i am from germany
Did anyone heard from problems??
Thanks and greetings

Andrea

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Bower50

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Posted: Thu Jun 17, 2010 8:40 pm -

Everything ok here Glockenfee.Did you talk to support?

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Glockenfee

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Posted: Thu Jun 17, 2010 8:48 pm -

Hi Bower
no - because i can't see a button for support. I can login my account, and when there must be the start-window there is only the message "no internet, check your connection" - but i am i the casino. i only can push the games button, and then i can see the different games. But tournaments, my account, promotions etc. - nothing. "no connection"
Hope you understand.
i will try to go to homepage of a casino and then i will contact support from there.
Thanks

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broxi

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Posted: Thu Jun 17, 2010 9:09 pm -

played at go wild earlier and been on ladbrokes casino half the day lol and everythings been fine for me, tho think their must be a fault at ladbrokes as actually winning for once lmaoooo, but anyway everything seems ok so id contact support and see whats up, if you can't get support through casino go to their home pages on internet and try from there

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Glockenfee

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Posted: Thu Jun 17, 2010 9:17 pm -

Hello
i think, there is something wrong on my pc. I spoke to live-chat, told me i must reinstall the software. i have done this - same problems. Hmmm.
Now i must search at my pc, where the mistake is. Everythins works fine, but not the microgaming. can't go to cashier, no loyality no tournament.....
says always "this website is not available".
i now go search.....

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sisters

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Posted: Thu Jun 17, 2010 9:18 pm -

Hi,

Sorry to hear about your problem Glockenfee I'm in Canada and everything is good here..I would do like Bower & Broxi suggested and somehow contact support..Did you try re-booting your comp? I know my sister has had to do that in the past and she is in Canada also..

Broxi congrats on winning

SC

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sharon030161

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Posted: Thu Jun 17, 2010 11:28 pm -

Thats the problem, your canucks! LOL im only kidding...hehe!
Glockenfee, try running a antivirus scan or something. Maybe that will help.

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valeria

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Posted: Fri Jun 18, 2010 3:39 am -

sometimes you have to uninstall, find any other instances on your computer of the same casino (some make different folders in program files too) delete your cookies - then after total uninstall REBOOT. Reinstall and see if that fixes it.

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sisters

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Posted: Fri Jun 18, 2010 3:53 am -

Hi,

Sharon you're just envious of us Canucks

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Glockenfee

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Posted: Fri Jun 18, 2010 7:15 pm -

Hello,
i made yesterday antivirus-scan - found nothing. i restart 3 times the computer, i re-install software of casino, nothing works.
this morning - software bad. i tried a last try this evening - and it goes perfectly
and i have no idea what there was wrong
thanks everybody for your help

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sharon030161

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Posted: Sat Jun 19, 2010 12:54 am -

Yayyyyyyyyyyy Glockenfee! Happy its all good for you now

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nixneely

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Posted: Wed Nov 10, 2010 9:27 am -

The problem is in your system. Sometimes antivirus scan can affect some files of your system and due to this games are not run properly. This problem is not exist for a long, after your first restart of system it works properly.

deedeemama

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Posted: Sun May 08, 2011 4:20 pm -

Hi all and HAPPY MOTHER'S DAY !
I am in the U.S. and long time depositing member of the microprgramming casinos even before we could not play the new games....now, I recently received e-mails from several micro casinos stating that they were closing down the U.S. portion for now......I said all that to say that may have something to do with any problems anyone is having with software...even if you are not in U.S. I am hoping that one day soon I will be able to play with them again.......

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