Brandy Casino Brings Us Back!

I also just got off the phone with support and appearantly they are making some changes with regards to all us USA players only nobody has told support yet. Also means the test drive x10 promo is still off limits as well.... We shall see I guess

ROUGE

Well gotta tell ya, I did get the $5 charts vote credited BUT I can only log into flash which will not let me play the games. Everyone I click on says temp. disabled try back later. Apparently Brandy is becomming a joke and are not as trustworthy as I thought for the past few years Ive been playing there. Nice way to treat your loyal customers (yes I have deposited many times and many dollars) They had no prob taking the US $$$$$$$.

mmeverett, CALM DOWN WILL YOU....... ITS NOT BRANDY THAT HAVE REFUSED PLAYERS LIKE YOU FROM USA,IT IS YOUR GOVERMENT ISENT IT????

BRANDY IS NOW DOING THEIR BEST TO FIND A SOLUTION FOR YOU TO PLAY AS SOON AS POSSIBLE.

BRANDY CASINO IS NOT ROUGE. IF THEY WERE THEY HAD JUST KEPT YOUR MONEY AND NOT ANSWERED YOUR EMAILS.

okay well first off.....when you read my post why did you automatically assume it was being said rudely? I wrote it to let people know what happened. Second off who are you to judge any of us who post? We all have the right to feel what we feel. And 3rd....If Brandy would have told us this from the start....we wouldnt be uptight about it would we. Instead they get players hopes up just to play with them later. So I suggest next time you want to reply to someones post that maybe you read it alittle differently as not all posts are meant the way you want them to sound.

mmeverett

How ridiculous are you? Just because I registered with the brandy FORUM does not mean that is when I signed up with Brandy. 2nd off I guarantee you can pull up any of Brandys customers names and pull up all the same posts as that is what Brandy asks you to do for the vote bonuses. And if I was chasing no deposits all the time why have I made so many deposits with their casino. Not to mention this forum is not for people like you to harrass others over their comments. I am reporting this to the higher up.

Oh and it is so funny you are this defensive and quick to talk your trash as almost every post in here from you is either bashing someone or OH MY GOD LOOKING FOR FREE BONUSES!!!!! You have pages and pages of these posts. As soon as someone posts a free chip you seem to be the first to check it out. Just leave people alone.

lol

You are both out of line this is not the place to argue & bash each other. And yes everyone is entitled to their own thought as well as posting a casino's response so lets not be anything less than nice to each other. If you want to do the your a ***** and your a ****** & i found ****** on you and back to you & so on then get each others phone #.

Now back to the topic, I don't see why if Brandy can accept deposits from usa then why on earth can't Brandy credit no deposit bonuses? I would think no one but Brandy has control over that.

i just thought that i would give everyone a heads up as to weather brandy is accepting deposits from USA. i contacted brandy casino personally yesterday, as i too am a resident of USA, and they told me that regrettably as of now, they will not accept any deposits from the USA. so its not they are just denying us n/d bonuses, they truly are not accepting deposits either.

OK Well I am able to log into Flash Casino. I have $5.00 in my account. Try to load the games. They go through the load process but then come up saing Game is out of service. Try back Later. So this morning I decided to try live support to see if they had an idea of when the games might be up and running for USA players. Heres how it went:

Please wait for a site operator to respond.
You are now chatting with 'Alex'
Alex: Hello! How may I assist you?
Michelle: hello I am just wondering when the games should be up and running for USA players?
Alex: do you think we now it? I suppose you should address USA government
Alex: *know
Michelle: WOW I only asked a question. I thought it was asked pretty nicely. I was just wondering because I have been trying but the games arent loading.
Alex: well, the mail we sent you was a quite irrefragable answer
Michelle: The email you sent me said about the account being blocked. I can get into flash but the games are not loading!
Michelle: Can I speak to a manager?
Alex: unfortunately, no
Michelle: May I ask why not?
Alex: our answer was clear enough but if you have any further questions, i will gladly forward them to our manager
Michelle: Well going by your attitude right now...I am afraid they will not be forwarded. Why can I not email him directly?
Alex: our manager doesn't handle player's mails, this is the responsibility of online support
Alex: *players'
Michelle: WOW I guess Brandys true colors are really coming out now arent they. Good Day!

Now I thought I was being nice. I was just asking a ligit question and this guy decides to lash out with attitude and wouldnt even let me speak to a manager. Here is the email they sent me which has nothing to do with my question. Remember I asked if he had an idea of when the games might be up and running::

Dear Michelle,

Thank you for taking part in Brandy Casino promos!

We sincerely thank you for your compliance with the privacy policy of our
Casino.

Regarding your bonus request we would like to underline that the change in our Casino policy followed the new State Gambling Law signed by the US president which prevents US residents from depositing or playing in any online casino.

As for the new ‘United States Accounts’, please be informed that this type of accounts can be used by any player, irrespective of the country of residence. This is an anonymous account which comprises all the best features of base accounts and express accounts.

In case such an account gets blocked, this does not happen from our part, and we have no impact on this. We assume this happens from the side of your provider, as the provider might be tracking which sites and servers should not be accessed by the customer.

WOW! a bit nasty!
All my fellow USA players, why dont we just all wait until the smoke clears? There are a lot of casinos out there who have stayed with us and should get our votes. They are the ones who deserve it. Just a thought...

I think I agree. No point wasting good energy on a casino that doesn't want to keep our business so lets stick with the ones who are loyal and appreciative to us!