Omg Big Dollar Has Removed Me From Their Promo List Too!!

I decided to make sure that I was still on big dollars promo list since I know i have seldom claimed the bonuses there and guess what??
I have been removed from that promo as well..

I have a copy of the chat to share with you all..
tell me is This guy rude or what???

Please wait for a site operator to respond.

You are now chatting with 'trevor'

trevor: Hello. You have reached our live chat service. How may I assist you?

kellye : hi trevor this is kellye . I was verifying with jonathan that my big dollar account was still eligible for promos..i left chat but i think he said it wasn't..

kellye : can you verify this please?

trevor: Please hold one moment

kellye : I am furious over being removed from the promo list at casino grand bay etc..because I was never even informed..and now come to find out my big dollar acct has been removed also? again without any notice ?

trevor: Checked with Jonathan, and the account does not qualify for any bonus'

kellye : i need to know why

kellye : isn't big dollar held separatly?

trevor: The casino reserves the right to add or remove players form the list.

kellye : but trevor, i am a good customer.. ive been a customer for years and years

kellye : and i have never ever

kellye : abused a bonus situation

kellye : i spoke to jasmine about it and she said she knows this and was actually surprised i was removed from the cgb list..i didn't even consider big dollar also.

trevor: Its not regarding abuse

kellye : then why?

trevor: The casino can remove players at their own discretion

trevor: This is stipulated in the terms and conditions

kellye : trevor i understand this.but could you please check my deposits you will see that i am a player that is loyal etc.

kellye : why are you all treating me like this?

kellye : (not so many deposits at big dollar) but many at cgb

kellye : i feel really bad about all this and all i am asking for is to be told why..am i wrong?

trevor: I do see that but I still can not assist with a bonus

kellye : why was i removed from the promo list at big dollar ?

kellye : you dont want me to play here anymore?

kellye : im really confused

trevor: That was the decision taken by Management.

kellye : and you will not tell me why? if i am not a bonus abuser..then why then?

trevor: The casino can remove players at their own discretion

kellye : is that all you are going to say?

trevor: That's all I can say, as that is what happened

kellye : but you are refusing to tell me what i did wrong

trevor: The casino removed you from the promotions list.

kellye : what made me be removed trevor?

trevor: Please view the terms and conditions on the web site

kellye : i have they discuss bonus abuse

kellye : and i am not a bonus abuser

trevor: Too many bonus' have been credited to your account.

kellye : ok..do you mind if i share our chat with the forums that i partipate in? Im sure they will find this chat quit interesting to say the least.

kellye : to my big dollar acct?

kellye : thats funny because i have only taken bonuses that you have sent me emails telling me to take LoL

kellye : but anyway Im not here to debate that..

kellye : please look over your responses to me..do you think that you have been courteous?

kellye : I guess i will leave this open for debate

kellye : I thank you for your time

trevor: I have explained this to the best of my ability

kellye : sure you have..

trevor: Enjoy the rest of your day.


Is it just me?
What is wrong with these people????
need some input on this one guys...im really confused!
Why are they doing this to me? and how rude they are ARGGGG

imkel,

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Grand Mondial Casino

as well as all of the ones from the Casino Rewards group ..

Each have separate sign-up / first deposit bonuses but they also run a number of promotions, and all your accounts are linked so comps earned at them all can be redeemed at ANY casino account within the group of your choosing.











Also, another good one for Monthly bonuses (additional to the regular casino promotions by them) via our CC Points Redeem is Everygame Casino ...




Also, all of these (and those on the page link above), we have good affiliate relationships with so if you ever hit any issues, you can PM me and I'll be able to get things moving along (but please only do this if you are actually getting messed about - not just to speed up a cash-out within normal procedures)..

Good luck and Happy Gaming Always,
Geno/CC

Geno,
Great links and suggestions!! I will follow your advise and again, I thank you!!


Kellye