Nearly A Lucky Win 01 Jun 2009

boris3073
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Joined: 22 Feb 2006
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Location: London, England

228126

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Posted: Sat Jun 06, 2009 6:32 pm
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This is what they just said to me

Quote:

info: All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 12seconds. An operator will be with you shortly.
info: You are now chatting with 'Ray'
Ray: Welcome to Vegas Regal Casino Live Support. How may I assist you?
Greg: I have an issue that was reported a week ago now, and still hasn't been resolved, can you tell me whats going on, im getting rather fed up with this whole affair now
Greg: Boris****
Greg: vegasregal@greg******.com
Ray: One moment please.
Ray: Thank you for holding.
Ray: Well I see that the matter was being looked into, it appeared that there was a bug in the RockOn game you played which you still need to be credited for that. As management is not in during weekends I will submit a ticket to them as a reminder for them to get back to you asap.
Greg: Thank you, that the most information i have received regarding this, talk about being kept in the dark, thank you for your help today, im not happy but i guess i have no choice other than to wait until week two of the problem and hope it gets resolved. Bye for now Ray
Ray: You are very welcome.
Ray: Have a nice day.

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gjr1961
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Posted: Sun Jun 07, 2009 1:44 am
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It wasn't much, but it was something

You are still on their "to do" list. Hopefully Ray will talk to them, and you will move to the top of their list (where you should have been last week.)

I really feel for ya, I am a person that hates waiting......for anything, especially money.

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Sports Betting AG Casino Poker and Sports

valeria
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Posted: Sun Jun 07, 2009 7:47 am
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Well I hit 5 drums in that game during a free spin and got - $0

I think that game is buggy. Not only did I hit 5 drums during free spin feature in that game but three other times in same free spin feature I got 3 drums. $0

You have to get so many drums to win something but I haven't figured out what. Expecially as I got 3 drums 3 times and 5 drums once all in same free game spin feature and never got a thing. I asked them and they were going to check on it and get back to me - never heard a thing. It wasn't that casino though I don't think.

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boris3073
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Posted: Sun Jun 07, 2009 8:36 am
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Well, i got 4 green guitars on the first 4 reels, and i think it should have paid £640 for my £0.40 bet.

I don't know about the drums, although whenever i got drums they never paid me anything, it feels as though drums should pay, but the rules/paytable doesn't say they should.

I think Monday may be the day when this gets sorted, its on day 9 now and thats too long don't you think?

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afulk8
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Posted: Sun Jun 07, 2009 1:59 pm
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It's funny with the drums, I have gotten 3 or more during free spins several times and it doesn't pay anything, nor does it retrigger, which is unusual because all their games retrigger during free spins. It really looks like it should be a nice win, but nada. Good luck Boris, let us know how things come out, hopefully you'll hear something tomorrow.

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ega66
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49672

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Posted: Sun Jun 07, 2009 2:10 pm
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Hey the drums have never retrigger there if you go into paytable it says hit 5 consecutive drums to go out with a bang? as i have never hit a drum in each of my 5 free spins i dont know what the BANG is

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biggtroy
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Posted: Sun Jun 07, 2009 2:32 pm
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i know i think that whole game is screwwy but they will never admit to it because thell have to go back and give money back to everyone thats played it just funny how all other slots retrigger get more freespins had 5 drums 5 spins get 3 drums 5 spins ? and dont retrigger get to the end and nothing why have a counter then makes no since to me guess well see ____________Troy

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broxi
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Posted: Sun Jun 07, 2009 2:48 pm
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ok the drums in free spins....every time a free spin has a set of drums on it a red line appears at bottom as part of a cable that connects to the speaker..if you get drum sets on every free spin then the cable fills and it sets off fireworks and applause etc like at the end of a concert...but doesnt pay anything cash wise so who the hell wants to see fireworks you want to see money lol...but anyway thats what going out with a bang means

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boris3073
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Posted: Sun Jun 07, 2009 2:48 pm
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I have had 5 consecutive drums and all that happens it that you see some noise coming out of the speakers in the bottom corners of the screen, no big win or anything. In fact i think i got 5 drums and still won nothing.

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broxi
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Posted: Sun Jun 07, 2009 2:53 pm
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lol think i just said that boris ty

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SUPERDUDE
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Posted: Mon Jun 08, 2009 5:27 am
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Well what a load of crepe, pointless to even have the drum feature.

Boris Monday is upon you-a week from now, and it will be resolved, they will phone you, put you on hold for an hour with some elevator music then tell you it was just a bug and not to worry old chap-better luck next time.(odds on)

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boris3073
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Posted: Mon Jun 08, 2009 5:44 am
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Well it happened on the 31st May and today its the 8th June, but i have recruited someone to fight my corner for me, hopefully it will prove successful. I can't stand elevator music anyway.

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crushadmin
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Posted: Mon Jun 08, 2009 12:02 pm
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Hey boris,
Just to let you know I had a reply from our contact (about 8 hours ago from the time of this post) and he's onto it and promised an update within 24 hours.
Thanks
Geno/CC

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OrangeCrush

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Posted: Mon Jun 08, 2009 4:08 pm
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WoooooHoooooooo Thank You Geno!!!

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boris3073
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Posted: Mon Jun 08, 2009 4:16 pm
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Thank you Geno,

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Nearly A Lucky Win - 01 Jun 2009