Author valeria
Date Wed Oct 25, 2006 7:24 am
Views 1421
Description 5 Star Customer Service - Great Lobby Graphics - Fast Payouts
Category Member Reviews
Type Own Experience (Reviews)
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A Fantastic Casino - XXL Club Casino - Playtech
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This casino impressed me so much I am writing this review even though XXL Club was forced to stop servicing USA players. It is not something they wanted to do. They are Playtech.
I found this casino so wonderful with their customer support and did very well there in the games. I cashed out $100 off a $10 free chip and they congratulated me and processed my payout quickly. I didn't even have to send a fax back form.
Their lobby graphics are outstanding. The first thing I thought when I went there was how comfortable and relaxing I felt. I just wanted to hang out! Of course my purpose was to gamble so I got right to it. That little $10 free chip I was able to build up to almost $600! According to the terms and conditions though I could only cash out $100 which I did with no hassles.
They have all the great Playtech games I love of course. I found some new ones I hadn't played before and did really really well on them like their Progressive Fruit Mania where I made most of my money!
Their Comp Program is great. I mean how many other casinos offer you a $1 per 50-100 comp points? Most require 1000 per $1. One casino I went to awarded $1 for every 10,000 comps which was insane. Not only do you get a $1 for every 50-100 points you get comps for EVERY game you play. Not just some games! I put 50-100 because on parts of their website they quote it as 50 and other parts as 100. It could be VIP level.
Quoted from their site:
Comp Point Program:
Extended Complimentary points
We think that the more you play, the more we should reward you. We have an excellent Comps program, meaning that those betting real money shall be rewarded for every game they play. Here is how it works; for each $10 wagered you get one Comp. Every 50 Comps is worth $1 when converted. Visit the cashier and click the comp points button for information on your comp points tally and how much they are worth in real dollars.
About XXL Club Casino:
XXL Club Casino N.V. is an independent offshore operation fully licensed and registered in Curacao, where customers are assured of the legality of internet gambling, the security of their deposit, legitimacy of their operation and absolute confidentiality.
Our management team has a proven track record in land based operations and is committed to providing you with the most realistic gaming experience available on the internet today.
The investors group is truly multi cultural and spread across Europe which makes it a unique powerful player in the fast growing PAN European gambling market.
Our partners
To achieve this level of quality XXL Club Casino chose Playtech as its software platform. Playtech as a winner of numerous prizes and current market leader, is your best bet in terms of financial security, fairness and game excitement.
All of our financial transaction services are executed through our financial subsidiaries Secure Pay Limited and IFUND-INTERPAY, veteran online transaction processing companies.
I FIND THIS CASINO EXTREMELY FRIENDLY AND HELPFUL - THEY MEAN WHAT THEY SAY :
Quote from the casino:
Our Promise to you
A passion for detail, a constant concern for perfection and a never-ending quest for beauty - are the driving forces that have forged the spirit of XXL Club Casino.
Our principal goal is to ensure that our customers both old and new are served with the most comprehensive and exiting suite of games currently available online.
Added by unparalleled technical expertise and an increasing commitment to fairness.
We are dedicated to run XXL Club Casino exactly as we would our land based operations, that is with the utmost professionalism and with customer satisfaction as our ultimate goal. You will find our games to be the exact replicas of those found in regular casinos. For instance, our "European Roulette" unlike most of the games out there allows for sophisticated betting and true minimum maximum rules. You can play up to 5000$ on the layout, NO 300$ maximum as seen at most casinos.
Our Priority is to develop the best relationship with each and every player we are dedicated to offering the best customer support, answering any inquiry in the shortest possible time and keeping our hotlines open 24h a day 7days a week.
Should you have questions, ideas or concerns please drop us an email here.
XXL Club Casino...when a dream becomes true.
Fair Play
XXL Club Casino is committed and dedicated to offering our players the most secure, honest and reputable gaming environment on the Internet, ensuring that all transactions and gaming are conducted with the highest possible security, authenticity and scrutiny.
To ensure fair gaming, our servers are hosted by Playtech and we have no control over the outcome of any game or any result. If you'd like to experience the randomness of our games prior to playing for cash, our play for fun mode operates online using the same specification servers and random number generator as our play for cash games.
We are also able to offer players the opportunity to examine each and every result of their gaming history by way of a unique graphical record which shows the player's result and the dealer's result.
Staff and employees of XXL Club Casino and Playtech are not permitted to play on any jackpot or progressive game with real money, nor are they permitted to enter any promotion, draw or competition offered by XXL Club Casino. This is to ensure that Jackpot payouts and promotional prizes cannot be won by the house.
In addition to that, XXL Club Casino average payout percentage, which is the percentage of total winnings to total wagered amounts, is posted online, and reviewed on a monthly basis by TST to ensure the systems ongoing randomness and fairness.
PLEASE GIVE THEM A TRY. YOU WON'T BE DISAPPOINTED! I GIVE IT 5 STARS TOO!
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