same here 2 days ago, i rec an email with someone elses name on it but my email , it said that they rec. a request from this other user, user wanted to close his acct. because he was moving to ney york and new law not able in that area, any way it took me 20 emails and just today my acct. was back on, not even with a email saying sorry for the mistake, i had $900 in acct. it was pissing me off but thank god money. they must be closing many acct. lots of paperwork , who knows, i think the should give out comp. credits for f..cking up. i think im going to send them a email to wake up the one who can't read correctly