Fortune Reel Casino - New Rival - Free $10

Its Bo**ocks that's what it is, they have only been open for a day, so how can they say due to abuse?

The thing is i was looking forward to this, i have just finished all my work stuff for the day and was looking forward to the 2.5 minutes it was going to take to blow the $10, oh well never mind.

Well I think most if not all Rivals no longer accept Canadians. Which sucks.
As far as UK goes I have not heard anything.

Same for italian players, lol
This is the email i got from them

Thank you for contacting us.

Due to increase in promotional abuse from your region, certain promotions have been suspended. The welcome no deposit promotion is one of the suspended promotions for your region. This may change in the future.

If you have any further questions, please don't hesitate to contact us again.

Have a nice day.

Sincerely,
Fortune Reel Customer Service

lol they sound a good casino...so canadians can't play there...by sounds of it european players can't get a no deposit bonus..but usa players(whom nearly every other casino wont allow)can get it...its a funny old world lmao

I asked them to close my account. And they replied:

If you would like to close your account, you will need to verify your full address, birth date and the reason as to why you want to close the account.

I don't want an account with them anymore, so i closed it.
Personally i don't trust and i don't deposit at a casino that applies rules not posted on their site.

Good idea Anna, lets vote with our feet and play elsewhere instead.

i just signed up wanted to know what the fuzz was all about i got the 10 free about to play it now but the 100% first deposit promo got the biggest playthrough ive seen 50x

I just downloaded and registered the new Rival casino Fortune Reel.
I really Luv the Rival Casinos.
I went to cashier and received the $10 ND Bonus

hi all , i havent tried it yet however, Barney frank was on tv wed . and said he was going to try to REPEAL the GAM. LAWS. YEAAAAfor barney, he said we might as well get TAX money . lol but i hope since the reb. are no longer in charge we ought to all write our congress mems. about this . i say GO BARNEY GO , BABY lol. so heres hoping , ty josie46. oh with that casino being in bus. 1 day its a crock my opion,

Well they do not give freebies to players from finland, like most of rival casinos

here is my live chat with their support....

All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 18seconds. An operator will be with you shortly.
You are now chatting with 'Claire'
Claire: Welcome to Fortune Reel Casino Live Support. How may I assist you?
Melanie: hi i downloaded and registered an account yesterday and then received a welcome email which says there should be a 10 bonus waiting for me, i have left it 24hrs and checked again but this promotion is still not showing. Thanks
Claire: May I have your Login name and email address please?
Melanie: yes my login is ****** and email address is ********. Thanks again
Claire: One moment please.
Melanie: ty
Claire: Due to increase in promotional abuse from your region, certain promotions have been suspended. The welcome no deposit promotion is one of the suspended promotions for your region. This may change in the future.
Melanie: what region is that then?
Claire: United Kingdom is one of the region banned.
Melanie: the whole of the uk is restricted from getting the bonus, even though it is telling you it is there in the welcome email?
Claire: Yes that is correct. I'm sorry about this. This may change in the future.
Melanie: ok so if you are from the uk you can not get the bonus yes? what other regions are banned from getting it?
Claire: They cannot get the free deposit bonus. However they can claim other promotions
Melanie: no one in ANY region can get the free bonus, yes is that what you are saying?
Claire: Due to increase in promotional abuse from your region, certain promotions have been suspended. The welcome no deposit promotion is one of the suspended promotions for your region. This may change in the future.
Melanie: Yes you copied and pasted that earlier to one of my questions, this is a different question. can no one from ANY region get the bonus money?
Claire: No not from United Kingdom.
Melanie: no i never asked that i asked which regions were banned from getting it then you said no one can get it only the deposit promotions, so i asked you to verify that it was correct. can no one anywhere in the world get the free $10 bonus promotion?
Claire: Yes. Only certain country are banned
Melanie: this casino has been open about a week yes?
Claire: That is correct
Melanie: so which countries are banned from gettin the bonus, i want to know as your emails are missleading new players, or should i say you are advertising a free bonus to get players but not honouring it.
Claire: I'm sorry I cannot provide you with an answer to your question.
Melanie: why not?
Claire: Because I do not know them all. when a player ask for information I will be able to see.
Melanie: ok, basically the majority of signups!!!!
thanks for your help.


As you can tell i wasn't impressed by this casino, considering it is a rival they are certainly not gaining the usual great reputation that the other rivals have.

Ditto Mel, if you had read my post here it would have told you about the UK not being allowed, so like Anna (who from Italy) did, i closed my account,. im not going to play somewhere that cheats me before i have even logged in to their casino.

This casino should be sent to the refuse heap

i guess Netherlands is also on the list, because a lot of Rival casino's dont give Dutch players any freechip like i encountered....

Haviing read all reports i didn't sign up I contacted them

Heres my chat transcript.

All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 9seconds. An operator will be with you shortly.
You are now chatting with 'Chris'
Chris: Welcome to casino Live Chat. How may I help you?
Alison: Good Afternoon, I am intrested in signing up to your casino and i see if offers $10 no deposit
Alison: Is this available to players from the UK?
Chris: May I ask for which casino this is?
Alison: Fortune Reel
Chris: I am sorry but no it is not available
Alison: Thank you for clearing that up as the website advertising it but luckily i belong to some great casino forums that warned me this casino was rogue.
Chris: I am sorry you feel that way but this is actually Due to increase in promotional abuse from your region, certain promotions have been suspended. The welcome no deposit promotion is one of the suspended promotions for your region. This may change in the future.
Chris: but as per this there is nothing I can do again This may change in the future.
Alison: Thats ok UK is a VERY BIG region so thats a lot of lost custom but i do however belong to lots of fantastiv rivel asinos so it hasn't put me off
Chris: I am glad to hear that
Chris: Is there anything else I can help you with?
Alison: no you have been very honest with me and i thank you for that. have a nice day