Half Dollar Crusher
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Posted: Thu Jan 08, 2009 7:52 pm Davincis gold - comp points not increasing
i dont know why ive asked support ive emailed asked for help but the only ancer i get is well forward to support i havnt received any comp points anyone else having the same problem ty _____Troy
Half Dollar Crusher
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Posted: Thu Jan 08, 2009 8:12 pm -
Suzy: Welcome to DaVinci's Gold Live Support. How may I assist you?
you: hello i was wondering if you guys figured out my comp points yet
you: biggtroy
Suzy: One moment please.
Suzy: The issue is still under review ,you will be notified by email as soon we hear back from management
you: how long does it take its been 2 weeks
Suzy: Sorry I can't tell you how long it will take
you: im sorry but this dont make any since i deposit can't get any help
Suzy: You did get help but right now the issue is by management
you: k ty
Gold Dollar Crusher
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Posted: Thu Jan 08, 2009 11:14 pm -
did you win big at davincis,cause it happened to me a pantasia when i hit some big wins las December the comp points just stopped all of a sudden when i was playing,i havent spoken to support about it as i havent deposit there since
Silver Dollar Crusher
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Posted: Fri Jan 09, 2009 3:44 am -
I've won and cashed out thousands at DaVincis and have no trouble with comp points........its probably a glitch in their programming. I find them second to none for customer support!
Half Dollar Crusher
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Posted: Fri Jan 09, 2009 5:08 am -
i wouldnt know they wont give me an ancer lol ______Troy
CC Best Buddy
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Posted: Fri Jan 09, 2009 5:41 am -
Hi ya Troy, I'm going to point Geno in this direction and see if he'll talk to our affiliate rep and see if he can find out what's going on for you.
Don't give up hope yet, DaVinci's is a great casino and I've had no problems with them and our affiliate rep is awesome!
I'm not sure if Geno is away for the weekend, but he will see this when he does return and either he or I will reply. 
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Posted: Sat Jan 10, 2009 2:07 pm -
Dear biggtroy,
I've sent this topic off to our contact at Davincis Gold to look into for you.
I hope that they'll answer you, or at least have gotten back to me sometime on Monday (not sure if he's around this weekend).
Thanks
Geno/CC
Half Dollar Crusher
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Posted: Sat Jan 10, 2009 7:33 pm -
thax geno and oc they took care of it also ty for taking my email off the post was getting a lot of spam thax again________ Troy
CC Best Buddy
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Posted: Sat Jan 10, 2009 10:21 pm -
Glad it is all sorted now Troy.
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