Canbet Changed To Microgaming $20 Nd To Existing Customers

yes, I thought so too. cause I am an existing member and signed up a while ago cause I was told that they had a nd bonus for new players but that was false. So it seems this time too for me at least. HERE IS THE LIVE CHAT I just ended. I really dont like their support at all. they are not kind or understanding like they are supposed to be. And I thought that with the new software that WOULD change. ;o( but no. read for your self. Im really dissapointed. ;o(


Please wait for a site operator to respond.
You are now chatting with 'kelly'
kelly: Hi, Welcome to LiveChat, my name is Kelly. How can I help you today?
jana: Hi ! Ive just read about that existing players at canbet geT 20
jana: $ 20 nd
jana: for the new casino
jana: all they had to do was to login to their account and VOILA ! but nada in my
jana: account
jana: please help
jana: ??
kelly: Where did you read this Jana?
jana: at casino crush
jana: what about it? IS THIS NOT TRUE?
kelly: sorry, we do not have any such promotion.
jana: I think Im gonna cry
jana: it is posted today
jana: and I thought that since you changed ýour software
kelly: it was not posted by us.
jana: no - but it happened to several people
kelly: we do not have any no depsoit promotions
jana: ok - never mind
jana: one more question please where
jana: do I find loyaltY POINT
jana: sry loyalty points
jana: in my account
kelly: for what?
jana: no - let me refrase the question
jana: It says you can redeem loyalty points at any time in your terms
jana: and
jana: Im wondering where do I redeem my loyalty points under my account
jana: cannot find the correct button
jana: only transfer funds
kelly: you have not made any deposits or placed any bets
jana: please answer my question
jana: where do I find the redeem loyalty points
jana: button or area
kelly: we do not have any loyalty points Jana.
jana: !??????
kelly: I don't know where you are reading this but it is not true.
jana: well, then you clearly are not right informed
jana: one second
jana: Ill get the text from your website and copy it for you
kelly: We have been through this with you a few times now, we have no promotions that do not require deposits or bets. This is not something that will change.
jana: but you are telling me there is no loyalty points at CANBET?
jana: is this true?
kelly: If you mean Casino loyalty points, you would need to first deposit and play.
kelly: therre are no sports points
jana: no but you said and I quote " we do not have any loyalty points Jana."
jana: and it says on your website that you do
jana: and OF COURSE I understand you have to deposit and play to get them - im not stupid
kelly: for the casino, as I already siad, but you would have to deposit money first.
jana: BUT that was not my question
jana: PLEASE READ ABOVE
jana: im not stupid
kelly: yopu won't find any, because you have not played yet
jana: is there not a section with loyalty points even though I have not yet accumulated any
jana: I will inform the others at the forum instantly cause the topic was posted TODAY
jana: I will now copy our chat if that is OK with you
kelly: that's up to you Jana
jana: ok then bye
jana: bye kelly
kelly: bye

Hi jana i playd a birthday nd there once and the support was so bad and i had to do wagering twice i think lol. But i phoned up in the end and the guy i spoke to was very helpfull and grounded try phoneing could help. But i dont know if sweden have free phone.

Ok i tried it but was rudely told by ANDREW that they DO NOT accept AUSTRALIAN'S even though i was registered received an email with a ".com.au" at the end of my email address oh well lol
good luck to those who get it WIN BIG

cheers superdude great post i had 2000 loyalty points as well which i redeemed

Got it, thanks Superdude!

Nice to be able to play a free Microgaming chip for a change.

Hi,


Thanks for the post SD...I contacted live support and they said I didn't have an acct so Im off to download and see what happens...

Will let you know...

Hugs & Thanks Again,

sisters

Hi,


I downloaded and registered and checked my loyalty points and low & behold there was 2000 pts there...woohoo...

Thanks again my friend...


Good Luck,

sisters

No problems sisters i thought it was just for existing, So you have blown it open now. GL with your games.

Ok so i thought i would check my comp point balance as i have gamed there before so where the hell is that comp point button why hide it from me.

LOL i found it under my account and gues what i also have 2000 loyalty points and it showed up in my cash balance. Now this could mean a lot off things some good and some bad were see.

do they accept usa?

Hi joc21 i do not think they accept usa as when i made this subject i did not no but in the subject line in the nd section it was changed by admin to sorry no usa.

downloaded and logged in with my old account no.
i found 2,000 points in the loyalty section, but it also says
that i dont have enough loyalty points to redeem.
so there's no any bitton to click and redeem.
maybe it is availabe only for depositing players?

hey i register, and it showed i had 2000 pts as well, but how do i redeem them?? the pts don't show up on $20 "bonus" either, and it says i don't have enough points to redeem. doesn't make sense, so SOMEONE PLEASE HELP ME OUT HERE!! I want to Play TOO!!

i think its expired, but you can try and ask livechat. mulle22