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annacris

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PostPosted: Sun Sep 07, 2008 6:48 pm    -
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Anyone is experiencing my same problem?


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despootnl

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PostPosted: Sun Sep 07, 2008 7:24 pm    -
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well i reached wagering requirements and wanted to cash out, but was told i have to deposit this is a bit strange however because this is what website says about the bonus in Security an FAQ


3.6 Do I have to make a deposit to cashout winnings from the $10 Free Welcome Bonus?
No deposit is required to redeem our Free Welcome Bonus, neither are you required to make a deposit in order to cashout these winnings. Should you wish to use any further non-deposit Bonuses you will need to redeem at least one Deposit Bonus between each non-deposit Bonus. Please see the Promotions page for further details.


got back an e-mail where they are still telling me to deposit, i find this a bit wierd as they say on their website i do not have to make any deposit to cashout.

forwarded this again with screenshot from website Security and FAQ, have to wait for an answer for this

ega66

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PostPosted: Sun Sep 07, 2008 7:50 pm    -
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Quote:
if you have an account at most of the other rival casinos, you will be locked out for too many accounts


think i have account at every rival casino only deposit at 3-4 though still not locked out though and can't see why i should be i only have 1 account at each rival,but if you have multiply accounts at same casino then of course they lock you out every casino does that rivals and others:)


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ega66

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PostPosted: Sun Sep 07, 2008 8:04 pm    -
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Quote:
well i reached wagering requirements and wanted to cash out, but was told i have to deposit

Quote:
got back an e-mail where they are still telling me to deposit, i find this a bit wierd as they say on their website i do not have to make any deposit to cashout.


Could this be 1 of the not so good RTG casinos in a disguise Smile Smile


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annacris

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PostPosted: Sun Sep 07, 2008 10:47 pm    -
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Hope they honor what is stated on their website despootnl Smile BTW congratulationson your cash out Smile


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PostPosted: Mon Sep 08, 2008 2:59 am    -
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Very Happy I played awhile on the 10 dollars but didn't get the chance to cash out.


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PostPosted: Mon Sep 08, 2008 4:13 am    Thank You Annacris
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Thank You Annacris-
I had no problems at all. Downloaded - registered - When I went to cashier my bonus was there. I played for almost two hours on my $10 and had a great time! I even received a very friendly email reminding me not to forget to play my free $10. I am intending to try a small deposit and see how it goes.

Hopefully they are just a new casinos - with new employees ...that are
new to the rules and software... and they will get better in time.

Thanks again foe sharing! Great Find!

Martha

annacris

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PostPosted: Mon Sep 08, 2008 11:33 am    -
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You're most than WELCOME Martha SmileSmileSmile


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PostPosted: Mon Sep 08, 2008 3:41 pm    POOR CASINO
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Doesn't list affilations and when you create a account claims you have multiple accounts. DO NOT DEPOSIT!


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PostPosted: Mon Sep 08, 2008 11:57 pm    Rival Casinos
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I have the same problem. I got locked out at every Rival also except Superior Casino. I don't know what the problem is either. I've tried e-mailing there support and anything to get it straightened out but no answer from any. I just stick with Superior......."they are like the name states SUPERIOR" they rock!! I consider it their loss and my gain by not taking my money.


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PostPosted: Tue Sep 09, 2008 12:48 pm    -
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Anyone is experiencing my same problem?

Quote:
Anyone is experiencing my same problem?


Yep...same here. Did you find a solution inbetween annacris?


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crushadmin

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PostPosted: Tue Sep 09, 2008 8:02 pm    -
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Dear all,

We have a representative from Absolute Slots (called AbsoluteSlots) - you'll know she's the right person as we've already given her 'Verified Gaming Site Representative' status so you will know this is someone truly representing the casino.

Please note this is NOT a general support person - you should still contact the casino support directly for these issues, but hopefully she can address any initial common questions etc that have been posted here..

I would NOT suggest PMing - but asking your questions here so that all can see and any common questions people might have will then be answered for all to see Smile

Thanks
Geno/CC


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Last edited by crushadmin on Wed Sep 10, 2008 3:42 pm; edited 1 time in total
annacris

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PostPosted: Wed Sep 10, 2008 7:48 am    -
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« Seaman63 » wrote:
Anyone is experiencing my same problem?
Quote:
Anyone is experiencing my same problem?


Yep...same here. Did you find a solution inbetween annacris?


No Seaman, the software doesn't load SadSadSad


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annacris

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PostPosted: Wed Sep 10, 2008 7:51 am    -
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Thank you Geno, i'll try to PM to the representative from Absolute Slots SmileSmileSmile


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annacris

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PostPosted: Thu Sep 11, 2008 5:05 pm    -
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I'm still not able to login SadSadSad


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